ETC Card Pricing & Fees

No Hidden Fees • No Contracts • Cancel Anytime

Simple Pay-As-You-Go Pricing

One plan. No confusion. You only pay when you use it.

Card NOT Used

FREE

No monthly charge

Card Used (even once)

¥1,200

per month

What's Included:

Monthly ETC toll billing
All ETC discounts (mileage, late-night, weekend)
24/7 English & Japanese support
Online dashboard & toll tracking

Perfect For:

Military families during deployment
Frequent travelers abroad
Occasional expressway users
Anyone who wants flexibility

Start Your FREE 60-Day Trial

Payment Methods & Processing Fees

All invoices are billed in JPY via Stripe Japan. No hidden currency conversion fees on foreign-issued cards.

Visa

3.6%

MasterCard

3.6%

AMEX

3.6%

Discover

3.6%

JCB

3.6%

Diners Club

3.6%

Apple Pay

3.6%

Google Pay

3.6%

Bank Transfer

1.5%

Wise

1.5%

Processing fees apply to all transactions. Bank Transfer and Wise offer lower rates for larger payments.

Why Choose JapanETCcard?

Unparalleled Service

Japanese & English ETC specialists

Fast Card Issuance

New cards Wed & Fri, delivered 1-3 days

Transparent JPY Billing

No hidden fees; no 10% tax on tolls

Strict NEXCO Compliance

Shaken & ETC unit verification

Refundable Deposit

¥40,000 primary, ¥20,000 additional

24/7 Support

Phone, email, and chat

Security Deposit (Refundable)

Deposit required because billing lags usage by 1-2 months. Example: June usage billed July 31.

Primary ETC Card Deposit: ¥40,000

Your first ETC card requires a ¥40,000 refundable deposit.

Option A: Split Payment

¥20,000 × 2

Pay ¥20,000 now + ¥20,000 with first invoice

Option B: Single Payment

¥40,000

Pay full deposit upfront

Additional ETC Cards: ¥20,000 each

Need more than one card? Each additional card only requires a ¥20,000 deposit.

• Create another account with a different email
• We'll link the accounts together
• Consolidated billing available

Shipping & Delivery

Standard Shipping

• FREE shipping anywhere in Japan
• Cards typically received Wed & Fri (unless holiday)
• Delivery: 1-3 business days after receipt
• Check Issuance Dates →

Rush Temporary Cards

• Pickup at Yokosuka: ¥1,500
• Shipped anywhere: ¥2,000
• 14-day usage period
• Learn more →

Shipping Tip: We recommend picking up at Sagawa or Yamato facilities instead of meeting at the base main gate. Many customers have issues with timing and drivers not waiting. Facility pickup is more convenient and flexible.

For detailed shipping instructions and base-specific rules, see our Shipping Instructions page →

Rush & Lost Card Fees

Rush Temporary ETC Cards

Pickup at Yokosuka¥1,500

Shipped Anywhere¥2,000

Lost/Damaged Temp Card¥4,000

Late Return Fee¥1,500 / 7 days

Lost Card Procedures

Replacement Card¥2,000

Shipping for Replacement¥600

Insurance Plan (1 free/year)¥1,500/yr

Insurance includes: 1 free replacement/year, decline fee waived, 7-day grace period.

How to Cancel & Get Your Deposit Back

Submit Request

Dashboard → Cancellation Page

Destroy Card & Chip

Cut through the chip, take a clear photo

Upload Proof

Submit destroyed chip photo via Dashboard

Receive Refund

Processed after final bill paid

Cancellation Requirements

• You are required to destroy your ETC card, including the chip
• Cancellation must be submitted through the Dashboard → Cancellation page
• Upload clear proof showing the destroyed chip
• Final bill must be settled before refund is processed

Deposit Refund Amounts:

Primary ETC Card¥40,000

Your first/main ETC account

Additional ETC Cards¥20,000 each

Per additional card (2nd, 3rd, etc.)

Examples:

• 1 card (primary only): ¥40,000 refund
• 2 cards (1 primary + 1 additional): ¥60,000 refund
• 3 cards (1 primary + 2 additional): ¥80,000 refund

¥4,000 Manual Cancellation Processing Fee

If you cannot provide proof of chip destruction, a ¥4,000 manual cancellation processing fee will be deducted from your deposit refund.

Why? Without proof that the chip is destroyed, we must manually verify the card is deactivated through NEXCO, which requires additional staff time and compliance verification. Provide a clear photo of the destroyed chip to avoid this fee.

Cancellation Timeline:

Cancel In	Final Bill Processed	Deposit Returned
April JST	May JST 31	First week of June JST
May JST(this month)	Jun JST 30	First week of July JST
June JST	Jul JST 31	First week of August JST

Planning a PCS?

Use our PCS Checklist to get automated reminders and avoid missed steps during cancellation. You can keep your ETC card until your final day in Japan – there's no early deadline.

View PCS Checklist →